Question 1

Is TrainKeep free?

Accepted Answer

Yes — free forever, not a trial. Up to 20 clients and the full coaching toolkit at no cost and with no credit card, including 5 client portals: personal logins that let your athletes log workouts and check their plans on their phone. The paid plans are the same tools with ten times the room — Solo ($5/month or $50/year) holds 200 clients and 30 portals, Pro ($8/month or $80/year) holds 2,000 clients and 300 portals plus priority support.

Question 2

Can I try it before adding real clients?

Accepted Answer

Every account opens on a fully built-out example athlete — 18 months of logged sessions, a training program, a diet plan and progress photos. It's you: it carries your own athlete login, so you can open the portal and see precisely what the people you coach will see. None of it is real, so nothing you do to it counts. Rewrite the program, log a session, delete things — one button puts it back exactly as it started.

Question 3

Who is TrainKeep built for?

Accepted Answer

Personal trainers, strength coaches and nutrition coaches working one-to-one or with small groups. TrainKeep replaces the patchwork most coaches end up with: a spreadsheet per client, a shared Drive folder, a chat thread and a separate e-sign subscription.

Question 4

Do I need to install anything?

Accepted Answer

No. TrainKeep runs in any modern browser — nothing to install and nothing to update, on either side. Coaches and athletes simply sign in. Native iOS and Android apps for athletes are coming soon, for anyone who prefers an icon on their home screen.

Question 5

Which devices work best for coaches and athletes?

Accepted Answer

The coach workspace is built for a laptop, a desktop or an iPad. Programming, planning diets and reading progress charts is dense, detailed work, and a bigger screen with a keyboard makes it quick. The athlete portal is built for the phone in a pocket: sets logged at the gym between exercises, the day's training and diet checked on the way in. Everything runs in the browser, so either side can sign in on any device — these are simply the devices each side is tuned for.

Question 6

Can I build workouts and diet plans in the same tool?

Accepted Answer

Yes. Workout templates and diet plan templates live side by side, macros and portions included. Assign either to any client in seconds, and keep refining them as the block goes on.

Question 7

Can I review my athletes' lifting technique?

Accepted Answer

Yes. Your athlete films a set on their phone and sends it as a form check — up to three minutes, tagged with the lift and a note on what felt off. You watch it in their profile and reply in a thread they get notified about. Nothing is scheduled: they send one whenever a lift feels wrong, up to ten a day, and the video is kept for a year.

Question 8

Can clients sign coaching contracts and waivers online?

Accepted Answer

Yes. Contracts and liability waivers are part of the product — drop in the signature fields, send the link, and the signed PDF is archived with an audit trail. No third-party e-sign subscription required.

Question 9

Does TrainKeep track client progress over time?

Accepted Answer

Yes. Body metrics, custom measurements, progress photos and session notes are tracked per training period, and the charts are drawn for you — weight, measurements and performance trends readable at a glance.